Russia declared Tuesday a three-day national mourning after a deadly shopping mall fire in Siberia killed 64 people, including 41 children, while anger grasped the country.
President Vladimir Putin flew to the scene of the fire on Tuesday and promised angry residents that those responsible for what he called criminal negligence would be harshly punished.
The fire, at the Zimnyaya Vishnya (Winter Cherry) mall in the city of Kemerovo, killed 41 children, according to the Interfax news agency, and the calamitous way it was handled has stirred anger and focused attention on corruption and lax fire safety standards.
Re-elected only this month, Putin laid flowers at a makeshift memorial to the victims in the coal-producing region about 3,600 km (2,200 miles) east of Moscow, before chairing a meeting of top officials.
"What's happening here? This isn't war, it's not an unexpected methane explosion at a coal mine. People came to relax, children. We're talking about demography and losing so many people," Putin, visibly angry, told the meeting.
"Why? Because of some criminal negligence, because of slovenliness. How could this ever happen?," he added. "The first emotion when hearing about the number of dead and dead children is not to cry but to wail. And when you listen to what has been said here, speaking honestly, other emotions arise."
Investigators said fire exits had been illegally blocked, the public address system had not been switched on, the fire alarm system was broken, and children had been locked inside cinemas.
Many staff responsible for public safety fled when the fire broke out, investigators said.
The fire swept through the upper floors of the shopping center, where a cinema complex and children's play area were located, on Sunday afternoon.
Hundreds of angry protesters, many of them crying, gathered in central Kemerovo on Tuesday morning. The mayor, Ilya Seredyuk, tried to speak, but his words were often drowned out by chants calling on him to resign.
"Why don't they tell us the truth?," shouted one protester.
Many locals do not believe the official death toll of 64 and suspect that hundreds of people were killed in the blaze and that a cover-up is underway, something Putin has flatly denied.
Relatives of the victims say they have compiled a list of 85 people, most of them children, who are still missing.Flowers and soft toys at a makeshift memorial, for the victims of the fire in the shopping mall Zimnyaya Vishnya in the West Siberian city of Kemerovo, in front of Russia Consulate in Istanbul, Turkey, March 27, 2018. (EPA Photo)Raw anger
Public anger was reflected in protesters' placards.
"How many victims are there really,?" read one, while another suggested corrupt officials had taken a bribe to sign off on the mall's fire safety.
"Vova and Aman to prison!" read another banner, referring to Putin and the local governor.
Natalia and Sergei Agarkov, whose two children were killed in the tragedy along with their grandmother stood on the square holding photographs of their dead loved ones.
"Masha was 10, Kostya was eight," Sergei told Reuters. "Masha ... was really good at sport. She should have ran out, but everything was locked. I identified them yesterday. I didn't see Kostya, but recognized him by his little boots."
Alexander Bastrykin, head of Russia's Investigative Committee, which handles major crimes, told Putin the fire alarm system in the mall had been out of order since March 19 and that a security guard had not turned on the public address system to warn people to evacuate the building.
He said five people had already been detained.
Asked by Putin why the doors of three cinemas had been locked with people inside, Bastrykin said investigators were still checking, but that one theory was that it had been done to stop people without a ticket getting inside.
"Most of the staff ran away and left children and parents and their children to their fate," said Bastrykin. " ... those workers who should have been responsible for people's safety, for organizing an evacuation, they were the first to run away."