Daily Sabah logo

Politics
Diplomacy Legislation War On Terror EU Affairs Elections News Analysis
TÜRKİYE
Istanbul Education Investigations Minorities Expat Corner Diaspora
World
Mid-East Europe Americas Asia Pacific Africa Syrian Crisis Islamophobia
Business
Automotive Economy Energy Finance Tourism Tech Defense Transportation News Analysis
Lifestyle
Health Environment Travel Food Fashion Science Religion History Feature Expat Corner
Arts
Cinema Music Events Portrait Reviews Performing Arts
Sports
Football Basketball Motorsports Tennis
Opinion
Columns Op-Ed Reader's Corner Editorial
PHOTO GALLERY
JOBS ABOUT US RSS PRIVACY CONTACT US
© Turkuvaz Haberleşme ve Yayıncılık 2023

Daily Sabah logo

عربي
  • Politics
    • Diplomacy
    • Legislation
    • War On Terror
    • EU Affairs
    • Elections
    • News Analysis
  • TÜRKİYE
    • Istanbul
    • Education
    • Investigations
    • Minorities
    • Expat Corner
    • Diaspora
  • World
    • Mid-East
    • Europe
    • Americas
    • Asia Pacific
    • Africa
    • Syrian Crisis
    • Islamophobia
  • Business
    • Automotive
    • Economy
    • Energy
    • Finance
    • Tourism
    • Tech
    • Defense
    • Transportation
    • News Analysis
  • Lifestyle
    • Health
    • Environment
    • Travel
    • Food
    • Fashion
    • Science
    • Religion
    • History
    • Feature
    • Expat Corner
  • Arts
    • Cinema
    • Music
    • Events
    • Portrait
    • Reviews
    • Performing Arts
  • Sports
    • Football
    • Basketball
    • Motorsports
    • Tennis
  • Gallery
  • Opinion
    • Columns
    • Op-Ed
    • Reader's Corner
    • Editorial
  • TV

Despite heavy traffic, Istanbul’s Atatürk Airport ranks first in Europe in improving service quality

by Daily Sabah

ISTANBUL Mar 01, 2016 - 12:00 am GMT+3
No Image
by Daily Sabah Mar 01, 2016 12:00 am
The Atatürk International Airport, which serves as Turkey and Istanbul's main gateway to the world, was awarded for improving its service quality the most in Europe by the votes of hundreds of thousands of passengers.

The ranking was made within the Airport Service Quality (ASQ) survey held by Airports Council International (ACI).

Macedonia's Skopje Airport was chosen as Europe's best airport serving less than two million passengers annually.

Both airports are being operated by Turkey-based TAV Airports, which has operations in seven countries.

TAV Istanbul General Manager Kemal Ünlü said that Atatürk Airport was ranked third last year in number of passengers served with 61.3 million, following London Heathrow and Paris Charles de Gaulle airports. Ünlü said that duty-free and food court areas were increased and biometric passports controls were introduced to handle more passengers with an eased passenger flow. He noted that the airport was presented as an example by the United Nations for its disabled friendly practices.

Ünlü stated that the airport will be able to comfortably serve 75 million passengers annually when the additional international terminal building is completed.

ACI General Director Angela Gittens said that the ASQ program provides participant airports a tool to determine whether they meet the passengers' expectations on airport conditions like hygiene, variety an availability of services, ambiance, attitude of staff and efficiency.

The ASQ program covers 80 airports that serve more than 3.5 billion passengers annually. The survey covers 34 issues on airport accessibility, check-in, duty-free, security and food. Each year, more than 600,000 passengers take part in the survey.

The awards will be presented in April in ceremony which will be held during the Asia-Pacific Regional Conference of ACI.
  • shortlink copied
  • Last Update: Mar 01, 2016 3:56 pm
    RELATED TOPICS
    fight-against-terrorism DEUTSCHE-BANK US-LIBYA-RELATIONS
    KEYWORDS
    business
    The Daily Sabah Newsletter
    Keep up to date with what’s happening in Turkey, it’s region and the world.
    You can unsubscribe at any time. By signing up you are agreeing to our Terms of Use and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
    No Image
    Blue Train: The ultimate 48-hour luxury trip through South Africa
    PHOTOGALLERY
    • POLITICS
    • Diplomacy
    • Legislation
    • War On Terror
    • EU Affairs
    • News Analysis
    • TÜRKİYE
    • Istanbul
    • Education
    • Investigations
    • Minorities
    • Diaspora
    • World
    • Mid-East
    • Europe
    • Americas
    • Asia Pacific
    • Africa
    • Syrian Crisis
    • İslamophobia
    • Business
    • Automotive
    • Economy
    • Energy
    • Finance
    • Tourism
    • Tech
    • Defense
    • Transportation
    • News Analysis
    • Lifestyle
    • Health
    • Environment
    • Travel
    • Food
    • Fashion
    • Science
    • Religion
    • History
    • Feature
    • Expat Corner
    • Arts
    • Cinema
    • Music
    • Events
    • Portrait
    • Performing Arts
    • Reviews
    • Sports
    • Football
    • Basketball
    • Motorsports
    • Tennis
    • Opinion
    • Columns
    • Op-Ed
    • Reader's Corner
    • Editorial
    • Photo gallery
    • Jobs
    • privacy
    • about us
    • contact us
    • RSS
    © Turkuvaz Haberleşme ve Yayıncılık 2021